Refund Policy

Thank you for choosing AMC TradeIQ. We want to ensure that our traders have the best experience while using our simulator.

Since our service provides digital resources, premium NSE options chains, and virtual balance configurations immediately upon billing approval:

• Subscription privileges are unlocked instantly.
• Virtual margin and balance updates are applied to the active ledger in real-time.
• Server resources for options feed tickers are reserved specifically for your concurrent login threshold.

You can cancel your Trader Pro (or other premium tiers) subscription at any point.

No Refunds Upon Cancellation: If a user cancels their subscription, no refund will be issued. You will simply retain access to the premium terminal features, AI metrics analysis, and high-frequency feeds until the end of your current paid billing cycle, after which the subscription will terminate and not renew.

To cancel your subscription, navigate to the Settings > Subscription tab within the dashboard, or contact us directly at support@amcvg.in.

AMC TradeIQ maintains a strict No Refund policy. Due to the immediate delivery of digital simulator balances, premium tickers, and transaction tracking telemetry, all subscription sales are final.

The Sole Exception: If you are accidentally charged twice for a single billing period (e.g. duplicate transaction processing due to gateway latency), you can apply for a refund for the duplicate payment.

All duplicate payment refund requests must be reported within 7 days of the transaction by sending an email to support@amcvg.in along with the transaction reference numbers and payment receipts.

We advise contacting our support desk before initiating a chargeback or payment dispute with your bank or gateway provider.

Initiating a payment dispute without contacting support first is a violation of our terms, and will result in the immediate lock of your simulator account, deletion of trade journal history, and blacklist of the email from the platform.